Alias released the full details of their updated Maya® Platinum and Silver Membership Services Programs. Originally launched at SIGGRAPH® 2004, the Membership Services Programs replace the previous Full Annual Maintenance Program. The new features are available immediately and launch in conjunction with the availability of Maya® 6.5 – the latest version of Alias’ award-winning 3D software.
The Maya Platinum Membership Services Program enables Alias customers to maximize their investment by gaining priority access to all Maya software upgrades, world-class live and online technical support and unparalleled licensing flexibility. The Maya Silver Membership Services Program empowers artists, Maya Personal Learning Edition users, educators, students and 3D enthusiasts to learn more about Maya through access to online learning resources, Maya expert weblogs, discussion forums and more.
“Our new program significantly expands the features and benefits of becoming a Maya Platinum or Silver member and provides much more value to our customers,” comments Cristi Hawtin, memberships product manager, Alias.
New Platinum Membership Features
New Platinum feature include:
Improved Alias Insider Case Management with automated bug reporting and ‘super user’ access Hotline hours expand to 18 hours of availability per day on weekdays Improved response and resolution times One hour of personal training via phone call with an Alias expert support engineer (must be redeemed by June 2005) George Dechiara, senior technical director at Reel FX in Dallas, Texas is a Platinum member and finds features like the online Maya knowledge base remendously useful for advancing his Maya skill set. “I’m always searching through the knowledgebase. Inevitably I find a nugget of information on how to do something new – the information is helpful, pertinent and it makes sense.”
Freelance artist Hank Grebe, a Platinum member for more than four years considers his membership one of the key tools in his arsenal. “I work alone, so I need the membership program. With it I know that I always have somewhere to turn when I get stuck, whenever there’s something I can’t understand – the hotline is there – that’s its biggest value.”
New Silver Membership Features
New services for silver members includes:
Free downloadable Learning Tools
Access to weblogs hosted by Maya experts such as Alias’ own principal scientist, Duncan Brinsmead
Textures and shaders database with high resolution tilable textures that are production ready
Pricing and Availability
Maya Platinum and Silver Membership are available for purchase today. Platinum Membership begins at $1299* with Silver Membership available to purchase either monthly for $19.95 or annually for $149.
